We all need a bit of training and development at different stages of our lives, even if is just to put into context what we already know.
Soft skills are character traits and interpersonal skills that characterise a person’s relationship with other people. They compliment hard skills gained through formal learning, and are really the hidden values for you and your organisation.
Personality profiling.
At first you need to understand who you are… What colour are you?
Emotional intelligence
Conditioning vs choice.
Effective self-management + effective relationship management = effective performance.
Organisational skills, including:
Time management, SMART objectives, evaluation
Communication
Listening, building trust and building performing teams.
Managing stress
Sources of pressure.
Giving and receiving feedback
Constructive criticism as a part of change.
Negotiation
Stages of negotiation & different outcomes.
Presentation training